Last Updated: [Insert Date]

Welcome to Boating Series Store! These Terms and Conditions govern your use of our website at sportsrowing.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Access

1.1 Eligibility

Our website and products are intended for water sports enthusiasts aged 18 years or older. By using our site, you confirm you meet this age requirement.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.

1.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe our water sports equipment including kayaks, paddle boards, paddles, and accessories. However, we do not warrant that product descriptions or other content is completely accurate, current, or error-free.

2.2 Product Availability

All orders are subject to product availability. We may limit or cancel quantities available for purchase at our discretion.

2.3 Safety Notice

Water sports equipment requires proper use and safety precautions. You are responsible for reading and following all manufacturer instructions and safety guidelines.

Note: For safety reasons, personal flotation devices (PFDs) that have been removed from original packaging cannot be returned.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and that you are authorized to use the payment method.

3.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

4.2 Shipping Restrictions

We ship worldwide except to some Asian countries and remote areas. International shipments may be subject to customs fees, which are the customer’s responsibility.

4.3 Delivery Issues

If you experience delivery problems, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Return Policy

We want you to be completely satisfied with your purchase. You may return most unused items in original condition within 15 days of delivery for a refund or exchange.

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order number and reason for return
  2. Wait for our approval and return instructions (within 2 business days)
  3. Securely repackage the item with all original materials
  4. Ship to our warehouse using the provided address

5.3 Refund Processing

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Non-Returnable Items

The following items cannot be returned:

  • Personal flotation devices (PFDs) removed from original packaging
  • Custom or special order paddles and parts
  • Items showing signs of use or damage not present at time of shipping

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

7. Limitation of Liability

Boating Series Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

Important: Water sports involve inherent risks. You assume all responsibility for the safe and proper use of our products.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our site after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Mail: Boating Series Store, 4935 Chapmans Lane, Albuquerque, US 87110